Privacy Policy

When you use a page from Nhien Head Spa & Wellness in Houston, we collect the name, phone number, and email you enter, along with any answers you give on the form. If you become a client we also keep your appointment and purchase history. When you give consent we record the date, your device and browser, and your IP address as proof of that consent.

We use your information to respond to you, book and manage appointments, send the messages you opted in to, honour promotions, and improve our services. We do not sell your personal information.

If you opt in, we send marketing texts and emails. You can stop texts any time by replying STOP, and stop emails using the unsubscribe link in any marketing email. Transactional messages, such as appointment confirmations, are separate from marketing messages.

To measure how well our ads work, our pages may load the Meta Pixel, which records page views and form activity in your browser. We may also send Meta a server-side record of a sign-up, booking, or purchase through the Conversions API. Any email, phone number, or name shared with Meta this way is cryptographically hashed first, alongside advertising click identifiers. This information is used only to measure and improve advertising — never to sell your data.

Some pages show our star rating and selected reviews from our Google Business Profile. Those reviews are written by Google users and displayed as published on Google.

We share information with the providers that run our messaging, email, hosting, and booking on our behalf, only so they can provide those services to us. They are not permitted to use your information for their own purposes, and we never sell your information.

We keep your information for as long as needed to provide our services and to meet legal, tax, and record-keeping obligations, then delete or anonymise it.

You can opt out of texts by replying STOP, opt out of emails using the unsubscribe link, and contact us to ask what we hold about you or to request deletion, subject to any records we must keep by law.

Our pages are intended for adults. We do not knowingly collect information from children.

We may update this policy from time to time. The version shown on this page is the current one, and its last-updated date appears at the top.

Questions about your privacy? Contact Nhien Head Spa & Wellness in Houston at nhienwestu@gmail.com, (346) 676-2710, or 5158 Buffalo Speedway, Houston, TX 77005.